Customer Support & Care

Our customers benefit through round-the-clock customer support and care services, guiding before, during and after sales, from training to inspection.



Spare Parts


We established ourselves as a sourcing hub for spare parts of concrete pumps in Malaysia, with an extensive stock of new and used parts, consulted by our engineers for quick turnaround.


Maintenance


Workshop & 24 hour on-site team for general & specialised maintenance: recondition of used machinery, dismantling & installing of new parts, modification of pipeline & accessories.


Inspection


All concrete machinery and spare parts go through a thorough inspection before leaving our premises. We provide pre-delivery inspection, periodic inspection and 24/7 on-call services.



Operators & Engineers


To ensure our machineries fulfill its potential on any form of construction requirements, we can provide experienced and trained staff, including operators, drivers and engineers.


Training


We provide training for operators, drivers and engineers to educate on how to fully utilise their products. We have a full scale training center whereby we conduct periodic training.


Publications


Technical materials to better understand our machinery range, with an introduction to the product, its components, accessories and additional parts.
 
Provider of Care

As part of the Zoomlion family, we extend their global reach with customer support and care programmes. From parts support, service support, publication and training, we are a network of 50 regional offices and 300 international distributors.


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